Work with the Best

The Video Producer will work as a partner with the Strategic Marketing and Communications team in MediaOne studio, CreativeOne’s in house video and audio production suite to create the most effective marketing videos and audio programming to serve our clients. The Video Producer’s primary responsibilities include: Producing video pieces from concept to completion which includes but is not limited to: Writing, Planning, Creative Briefs, Storyboarding, Filming and Editing.

Duties and Responsibilities include, but not limited to:

• Write, develop and pitch creative concepts for multi-channel, digital, social and broadcast videos and other short form visual content.
• Scope, plan, budget and execute small and large-scale video projects flawlessly with production team members in a fast-paced environment.
• Works with freelance contractors if needed.
• Masterfully edit and sound design original and existing material into short form content to required specs.
• Manage client relations, approvals, and feedback throughout production process.
• Deliver projects on time and on budget while maintaining the highest quality bar.
• While performing the duties of this role: sit for extended periods of time and read computer screens, email, talk on the phone. Unpack and move supplies up to 50 lbs. Occasionally, attend events on and off site.

Critical Skills Sought:

• Able to work collaboratively with the Chief Marketing Officer, Video Production Manager and other marketing personnel to create innovative, compelling videos to meet the needs of clients and our company brand.
• A Rock Star storyteller.
• A passion for directing professional and non-professional talent in front of the camera.
• Able to manage clients, feedback, notes, and approvals.
• Must be meticulous, technical, organized and creative at the same time.
• Work well with colleagues to find creative solutions.
• Strong customer service and interpersonal skills.
• Superior demonstrated verbal and written communication skills.
• Ability to work independently and as a member of a team.
• Able to give and receive critical feedback in a team environment.
• Ability to interact with all personality types and with all levels of staff.
• Time management and ability to handle multiple tasks in a fast paced environment.
• Proven analytical, problem solving and decision-making skills.
• Willing to enhance education through training and industry education.

Background/Experience:

• 5 – 7 years of video production experience and a BS/BA degree in Film, Communications, Journalism or related field.
• Proficient n Adobe Creative Suite (Premiere, After Effects, Audition, Media Encoder).
• Experience managing a creative project from pre-production through post-production.
• Comfortable with most video codecs and formats and the ability to transcode between them.

Not required, but helpful:

• Motion graphics and VFX experience.
• Experience in financial marketing or related field.
• Process-oriented with strong quality assurance and control skills.
• Short form creative script writing/storytelling for strategic marketing videos and radio shows.
• Knowledge of various audio recording equipment and software.
• Experience with multiple types of video cameras and formats.
• Experience in design software (Photoshop and Illustrator).

*Occasional travel is required up to 25%.

*Provide a video reel or links to creative work.

Summary

The Life Case Manager works with the Life Sales Relationship Manager (LSRM) to assist in establishing, expanding and maintaining their team(s) assigned producer group. This position acts as a liaison to external producers and internal teammates providing customer service, onboarding new producers and placing life insurance cases in-force in an efficient and timely manner.

Duties and Responsibilities

Responsible for performing all administrative and marketing assistant duties for the assigned LSRM including but not limited to:

• Utilize Agency Integrator software to track producers, cases and other pertinent information in relation to life insurance production.
• Process new life insurance applications quickly and accurately.
• Verify that all necessary forms have been fully completed and signed.
• Ensure that premium amounts on applications and illustrations correct.
• Set appropriate follow-upon pending life insurance cases.
• Update all outstanding requirements and provide detailed notes regarding case status.
• Continually work with LSRM on marketing strategies to facilitate increased life insurance production.
• Maintain current information on Creative Life carriers, product lines and underwriting requirements.
• Respond to inbound producer telephone calls requesting service, supplies, or information.
• Create life product illustrations, via various carrier software.
• Work and maintain the “service queue” and respond to incoming agent inquiries from the “dedicated hunt group”
• Walk agents through Contracting processes and follow up with carriers until the producer is active and submits first case
• Build and maintain positive relationships with the producers, carrier underwriters/case managers and internal teammates.
• Continuously work with teammates to look for ways to expedite and improve processes and services.
• Review application information, including medical history, to identify potential issues. If necessary, present alternative solutions to increase likelihood of case issue.
• Monitor case progress, track down outstanding requirements and provide ongoing status updates.
• Special projects, as needed

 Qualifications

• Three + years’ experience in a customer service/case management role, preferably in the life insurance industry, with a medical or underwriting background.
• Excellent keyboarding skills and have relevant understanding of common software applications such as Microsoft Office Suite.
• Basic understanding of carrier software and Winflex Web illustration system.

 Critical Skills Sought

• Positive attitude, team oriented, and a consistent drive to provide excellent customer service.
• Thrive in an environment of multi-tasking.
• Great attention to detail.
• Flexibility in working with a variety of personalities and backgrounds.
• Excellent organization and time management.
• Self-starter.
• Strong written and verbal communication skills.
• Team oriented individual that can work and learn independently in a fast-paced customer service environment.

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This description covers the major purpose and major functions of the job.  It is not intended to give all details or a step by step account of the way each task is to be performed.  Employees may receive other job related instructions and be required to perform other job related duties requested by their supervisor.  All requirements are subject to possible modification to provide reasonable accommodation to qualified individuals with disabilities.

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